Newlands Bishop Farm, Berry Hall Lane, Catherine De Barnes, Solihull, B912RY

Privacy Policy

Privacy Policy for Newlands Bishop Farm

Effective Date: January 2025

Newlands Bishop Farm (“we”, “our”, “us”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (www.newlandsbishopfarm.co.uk) or interact with us.


1. Who We Are

Newlands Bishop Farm is a community initiative that provides opportunities for people with disabilities and mental health conditions. Our registered address is: [Insert Address]. If you have any questions about this Privacy Policy, you can contact us via:

  • Email: enquiries@familycaretrust.co.uk
  • Phone: 0121 770 1578

2. What Data We Collect

We may collect and process the following types of personal data:

2.1. Data You Provide:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment details (where applicable, e.g., for bookings or purchases)
  • Any other information you provide via forms or correspondence

2.2. Data We Collect Automatically:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Cookies and tracking data (see Section 7)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our services, events, and activities
  • To respond to your inquiries or process bookings
  • To send marketing communications (if you’ve opted in)
  • To comply with legal obligations
  • To improve our website and services
  • To process payments securely

We will only process your data where we have a legal basis to do so, such as your consent, a contractual obligation, or a legitimate interest.


4. Sharing Your Data

We may share your data with:

  • Service providers who assist us in delivering our services (e.g., payment processors, IT providers)
  • Regulatory or law enforcement agencies when required by law
  • Other third parties with your explicit consent

We do not sell your data to third parties.


5. How We Protect Your Data

We implement appropriate technical and organizational measures to safeguard your personal data, including:

  • Encryption of sensitive information
  • Regular monitoring of our systems for vulnerabilities
  • Secure storage of physical and digital records

6. Your Rights

Under UK data protection laws, you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Ask us to correct inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal obligations.
  • Restriction: Restrict the processing of your data in certain circumstances.
  • Objection: Object to the processing of your data for direct marketing or other legitimate interests.
  • Data Portability: Request your data in a portable format.
  • Withdraw Consent: Withdraw your consent where applicable.

To exercise your rights, please contact us using the details in Section 1. We may require verification of your identity.


7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze website usage
  • Serve relevant advertisements (if applicable)

You can manage your cookie preferences through your browser settings. For more details, please see our [Cookie Policy].


8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal data.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the effective date.


11. Complaints

If you have concerns about our handling of your personal data, you can contact us directly or file a complaint with the UK’s Information Commissioner’s Office (ICO):


Thank you for trusting Newlands Bishop Farm with your personal data.